How to buy

Selection of goods

You can search by entering the name of a specific product, manufacturer or type in the search box or by using the category bar. Individual items can be easily compared and also saved as favorites for later purchase.

Add to cart and order

Once you have placed all parts of your order in your basket, you will be given a choice of payment and shipping combinations from which you can choose the one that suits you best. 

Options for payments

• Cash - Valid for personal collection of goods;
• Cash on delivery - You will pay the goods to the carrier upon delivery, directly at the address you specify;
• Wire Transfer - Once your order is complete, the products are reserved and you will be sent an email with the necessary payment information, including the variable symbol that must be provided at checkout.
• Online card - The fastest way to pay online. You enter your card number, expiration date and CVC code - three numbers found in the signature strip on the back of the card - into the ComGate payment gateway interface. Everything is secured with the 3D Secure standard, so you'll likely be asked to enter the numeric code, which you'll receive via text message from your bank.
  Online payments are handled for us by  ComGate payment gateway. The service provider, ComGate Payments, a.s., is a licensed Payment Institution operating under the supervision of the Czech National Bank. Payments made through the payment gateway are fully secured and all information is encrypted.
  

   

  Contact information for ComGate Payments, a.s. for any complaints or questions about payments:        
  ComGate Payments, a.s.
  Gočárova třída 1754 / 48b, Hradec Králové
  E-mail: platby-podpora@comgate.cz
  Tel:  +420 228 224 267

  
  

Delivery

You will be kept informed of the progress of the delivery via regular messages and you can also track the shipment with your chosen carrier. Check the package when you pick it up and report any damage directly to the driver.

The option of delivering wine by shipping service is usually only available for complete cartons. That is, 6 bottles in a basket, or multiples of six. The exceptions are for action sets of wines.

Options for delivery

• Personal collection - Personal collection of any number of bottles at the winery's premises.
• We will select the best and most reliable carrier in your region. We choose between MESSENGER a TOPTRANS.